We booked a King Room, Hearing Accessible, Roll-in Shower for six nights but faced significant issues upon arrival. The bed was far too high for my husband, who uses a wheelchair, making it impossible for him to transfer comfortably. When we sought assistance, we were told the bed height was standard and nothing could be adjusted. The alternative offered was a camp bed, which did not solve our problem. We were left to improvise with borrowed ramps and planks, which was highly frustrating and unsatisfactory.

Can recommend for taking strolls

Comfortable room, convenient amenities, with lots of pillows on the beds and plenty of seating in the breakfast area, where we enjoyed an excellent breakfast with a unique pancake machine that was a fun surprise.

Nothing it was perfect.

Customer hospitality stood out during my stay with excellent front desk staff. The room was spacious, and the beds were incredibly comfortable—perfect for relaxing after a long day. Breakfast offered an impressive variety, including classic fried fish, which was a delicious surprise. However, the hotel could greatly benefit from clearer signage at the entrance, as I had difficulty locating it initially. Also, the pool area could use some maintenance. Overall, a pleasant stay, but some improvements are needed.

We enjoyed the comfy beds and the friendly staff. It was great to relax after visiting nearby attractions like the park and a major mall. The location is perfect for group outings, making it easy to explore and grab meals together.

However, one morning, we found the breakfast options a bit limited. We expected more variety, which was disappointing.

Fantastic Stay with Exceptional Comfort!

I had a great experience during my one-night stay. The room was spacious and sparkling clean, with a cozy work station and an inviting lake view from the patio. The staff’s friendliness made my visit even more enjoyable. Don't miss the amazing complimentary breakfast!

The front desk staff were unhelpful and rude, especially regarding early check-in. However, the room was clean and well-maintained, which softened my disappointment.

Couples seeking comfort and service

Had a wonderful breakfast experience. The variety was superb, especially this pancake machine that really impressed me.

It wasn’t exactly cheap,, but for what we got, it was still acceptable.

easy access to parks and great dining options nearby

my stay was enjoyable thanks to the friendly staff and the overall clean environment. It's just a short walk to nearby parks like Hickory Creek Preserve and Fleckenstein's Bakery, making it perfect for leisurely strolls and tasty treats after explorations. however, the breakfast options could be more varied to enhance the experience.

would stay here again without hesitation

the king suite was spacious and featured a microwave, refrigerator, and coffee maker for convenience. the indoor swimming pool was relaxing, and the fitness center had good equipment. breakfast included scrambled eggs and pancakes, which were delicious. staff were genuinely friendly and welcoming, making us feel at home.

My stay was much better this time compared to my last visit in mokena. The staff went above and beyond to ensure everything was perfect for the long weekend. It felt great to relax in such a clean and comfortable environment without any hassle.

the breakfast options were limited one day.